Shipping

STEP 1:

Always contact us for a price quote before shipping any clock for service.

You can either call us toll-free for a quote right over the phone, or use our "Price Quote Request
Form". Once you have the price, you can send a check or money order along with your clock (U.S.
customer's only), or bill the service to your MasterCard, Visa or Discover by simply enclosing the
card number, expiration date, card billing name & address, and the 3 digit code off the back of the
card. Please include a note stating the type of service you are requesting and the price you were
quoted. You can also use Paypal simply by notifying us of your Paypal registered email address.
We will then send you a PayPal invoice when your clock has been serviced. When including
payment, be sure to include the correct return shipping amount.

(see rates below)

STEP 2:

Pack your clock securely.

It is best to ship the clock in an oversized box and use plenty of packing material. Crushed
newspaper or styrofoam peanuts work well. Send us the entire clock in it's casing. DO NOT
REMOVE THE CLOCK MOVEMENT FROM IT'S HOUSING! You can ship your complete clock by
UPS, U.S. Mail, Fed-X, or whatever means is convenient to you. You may want to insure your
package for the replacement value of the clock just to be safe. We return ship primarily by USPS
Priority Mail. We will insure your clock for it's replacement value when return shipped.

STEP 3:

Send your clock to:

THE CLOCK WORKS

Service Department

1745 Meta Lakes Rd.

Eagle River, WI 54521

SHIPPING RATES:

Be sure to add the following return shipping charge to your service total when sending payment.

Within the lower 48 United states:

USPS Priority Mail* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 17

USPS Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . call for rates

Canada:

Parcel Post**. . . . . . . . . . . . . . . . . . . . . . . . . $45

Anywhere else in the world:

Parcel Post**: . . . . . . . . . . . . $60

Stated rates are for single shipments containing one item.

*Add $2 for each additional clock shipped in the same box.

**Add $5 for each additional clock shipped in the same box.

Do you have other questions?

We are always here to help!

Phone us:

715-479-5759

Mail us:

THE CLOCK WORKS

1745 META LAKES RD.

EAGLE RIVER, WI 54521

E-mail us: